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Using a PIV Card. SECURITY INFORMATION. Attorney Advertising. Check to see if different locations in your house offer better connectivity. This is designed and recommended to be the sole VPN solution for Government Furnished Equipment (GFE) devices. Some common readers include: PIV will work on MacOS (OSX) 10.13 and greater. If you need a temporary exemption from using 2 Factor Authentication, please contact the Enterprise Service Desk. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used. An official website of the United States government. This is currently being tested and access is limited to a small group of internal users. Citrix: To access Citrix published applications: Asia (For all offices except for China): https://asia.remote. If you have already enrolled, you don't need to do anything. All employees requesting telework must complete, TMS Course VA1367006—Telework training module for employees, TMS Course VA10176—VA Privacy and Information Security Awareness and Rules of Behavior, TMS Course VA10203 Privacy and HIPAA Training, Click the “Your IT” Icon on your desktop or go to, Click “Computer Services,” under categories, Tag request for COVID in “Justification,” field, In the VPN tab of the setting screen, uncheck, You now should have the flexibility of secting the VPN gateway of your choice. Teleworking can tempt you to work through breaks and lunch, but this isn’t a good practice long term. About VA AccessibilityPrivacy and policies Disclaimers FOIA USA.gov. If you require technical support, please reference the FAQs and other supporting documentation found at https://raportal.vpn.va.gov or contact the Enterprise Service Desk (855) 673-4357. The Mayer Brown Practices and Mayer Brown Consultancies are established in various jurisdictions and may be a legal person or a partnership. RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government, and shall not be used for advertising or product endorsement purposes. If they do not support it, use WPA, not WEP, since WEP is less secure and can reduce internet speeds. This software is installed on all GFE laptops prior to being provided to the user. Secure .gov websites use HTTPS Once connected to CAG, if you do not see the applications you require to effectively perform your remote access duties, please contact the Enterprise Service Desk (ESD). You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). connect Getting enough rest is essential for your health and for your productivity at work.

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